Shipping - Koils by Nature

Shipping Shipping

         

 ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. PRIORITY MAIL EXPRESS® SERVICE WILL NOT CHANGE.
PLEASE ALLOW 5-7 BUSINESS DAYS FOR YOUR PACKAGE TO ARRIVE
 READ MORE ›

Koils by Nature has established new shipping rates, delivery schedules, and faster delivery service to enhance your overall shopping experience.

 New Shipping Rates & Ship Days
Free Shipping on All Orders $65
unless otherwise advertise
Due to USPS Recent Postage Increase We've Adjusted Our Shipping Costs
$6.00 First Class Shipping for all orders $0.01 - $15.99
$9.00 USPS Priority Rate Shipping for all orders $16.00- $44.99
$12.00
 USPS Priority Rate Shipping for all orders $45.00 - $64.99
International Rates apply according to country.
Canada & Caribbean Island DHL

 

 

Order Processing Time

DUE TO COVID-19 WE ARE ONLY SHIPPING ON
MONDAY-WEDNESDAY-FRIDAY

PLEASE ALLOW 3-5 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED.


Business Days & Hours
Hours of Operation
Mon - Fri - 9:00 am - 5:00 pm (EST)

**Closed All Federal Holidays**

US Postal Service must be used when shipping to P.O. Boxes and APOs/FPOs.

Orders being sent to P.O. Boxes and APOs/FPOs addresses must be shipped via the United States Postal Service. Priority delivery options (2nd Day service) is not available.

 

Cancellation Policy
Please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot cancel an order if it's still in the 5-7 business day processing window.

Return Policy


We offer a 60 Day Money Back Guarantee if you Koils by Nature doesn't work for you, return the empty bottle within 60 Days of purchase to:
Koils by Nature
4325 1ST AVE.
2549
TUCKER, GA 30084-4498


Please email hello@koilsbynature.com or call 1-866-597-1115 with your tracking and we will grant you a full refund. 
NO REFUNDS ON MASKS, 3PLY, KN95, Kids Covering/MASK or Contact Less Thermometers.

Lost/Stolen Packages
We are not responsible for lost or stolen packages, if the USPS or tracking indicates the package was delivered, we will not reship orders that have been lost or stolen.  
Please contact your mail carrier/local post office.

Restricted Items
The US Department of Transportation (DOT) restricts certain items from being shipped by air if they could contribute to an on board fire or other mishap. These items include aerosols and alcohol-based products such as pressurized spray cans, fragrances, and nail enamels. We're committed to getting you your order as soon as possible, but we also want to do it safely and responsibly, in compliance with DOT rules. That's why we require orders containing one of these items to be shipped via Standard Delivery only. Unfortunately, we cannot ship restricted items to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands or APO/FPO addresses. If your order contains one of these items you must choose Standard Delivery for your order.

Damaged Items
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the items in your shipment, please contact Koils by Nature Customer Service: 866-597-1115 ext 2 between the hours of 9:00 a.m. and 5:00 p.m; or send an email including your Order #  and pictures to shipping@koilsbynature.com; Monday through Friday. Our customer service representatives will be happy to assist you.

********************************************************************* 

Insufficient Address 
If your order is returned due to insufficient address, you will be responsible for paying the reshipping fee.  A refund will NOT be granted. 
 

         

 ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. PRIORITY MAIL EXPRESS® SERVICE WILL NOT CHANGE.
PLEASE ALLOW 5-7 BUSINESS DAYS FOR YOUR PACKAGE TO ARRIVE
 READ MORE ›

Koils by Nature has established new shipping rates, delivery schedules, and faster delivery service to enhance your overall shopping experience.

 New Shipping Rates & Ship Days
Free Shipping on All Orders $65
unless otherwise advertise
Due to USPS Recent Postage Increase We've Adjusted Our Shipping Costs
$6.00 First Class Shipping for all orders $0.01 - $15.99
$9.00 USPS Priority Rate Shipping for all orders $16.00- $44.99
$12.00
 USPS Priority Rate Shipping for all orders $45.00 - $64.99
International Rates apply according to country.
Canada & Caribbean Island DHL

 

 

Order Processing Time

DUE TO COVID-19 WE ARE ONLY SHIPPING ON
MONDAY-WEDNESDAY-FRIDAY

PLEASE ALLOW 3-5 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND SHIPPED.


Business Days & Hours
Hours of Operation
Mon - Fri - 9:00 am - 5:00 pm (EST)

**Closed All Federal Holidays**

US Postal Service must be used when shipping to P.O. Boxes and APOs/FPOs.

Orders being sent to P.O. Boxes and APOs/FPOs addresses must be shipped via the United States Postal Service. Priority delivery options (2nd Day service) is not available.

 

Cancellation Policy
Please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot cancel an order if it's still in the 5-7 business day processing window.

Return Policy


We offer a 60 Day Money Back Guarantee if you Koils by Nature doesn't work for you, return the empty bottle within 60 Days of purchase to:
Koils by Nature
4325 1ST AVE.
2549
TUCKER, GA 30084-4498


Please email hello@koilsbynature.com or call 1-866-597-1115 with your tracking and we will grant you a full refund. 
NO REFUNDS ON MASKS, 3PLY, KN95, Kids Covering/MASK or Contact Less Thermometers.

Lost/Stolen Packages
We are not responsible for lost or stolen packages, if the USPS or tracking indicates the package was delivered, we will not reship orders that have been lost or stolen.  
Please contact your mail carrier/local post office.

Restricted Items
The US Department of Transportation (DOT) restricts certain items from being shipped by air if they could contribute to an on board fire or other mishap. These items include aerosols and alcohol-based products such as pressurized spray cans, fragrances, and nail enamels. We're committed to getting you your order as soon as possible, but we also want to do it safely and responsibly, in compliance with DOT rules. That's why we require orders containing one of these items to be shipped via Standard Delivery only. Unfortunately, we cannot ship restricted items to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands or APO/FPO addresses. If your order contains one of these items you must choose Standard Delivery for your order.

Damaged Items
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the items in your shipment, please contact Koils by Nature Customer Service: 866-597-1115 ext 2 between the hours of 9:00 a.m. and 5:00 p.m; or send an email including your Order #  and pictures to shipping@koilsbynature.com; Monday through Friday. Our customer service representatives will be happy to assist you.

********************************************************************* 

Insufficient Address 
If your order is returned due to insufficient address, you will be responsible for paying the reshipping fee.  A refund will NOT be granted. 
 

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